📚 Help Center
Find answers, guides, and support for all things Beebites
Browse by Topic
Placing Orders
Learn how to browse menus and place orders
- • How to place your first order
- • Understanding restaurant availability
- • Adding items to your cart
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Payments & Billing
Payment methods, refunds, and billing questions
- • Accepted payment methods
- • How to add/update payment methods
- • Understanding your bill
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Delivery & Tracking
Track your order and manage delivery
- • How to track your order
- • Expected delivery times
- • Adding delivery instructions
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Account Management
Manage your profile and preferences
- • Creating a Beebites account
- • Resetting your password
- • Updating profile information
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Customer Support
Get help with issues and complaints
- • How to contact support
- • Reporting order issues
- • Filing a complaint
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Policies & Terms
Important information and guidelines
- • Terms of Service
- • Privacy Policy
- • Cancellation policy
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Quick Start Guides
🚀 Getting Started with Beebites
- 1.Download the Beebites app or visit our website
- 2.Create your account with email or phone number
- 3.Add your delivery address
- 4.Browse restaurants and menus
- 5.Place your first order!
📍 How to Track Your Order
- 1.Open the Beebites app
- 2.Go to 'My Orders' or click on your active order
- 3.View real-time tracking on the map
- 4.See preparation and delivery status
- 5.Contact delivery partner if needed
💳 How to Get a Refund
- 1.Go to 'My Orders' in the app
- 2.Select the order you want a refund for
- 3.Click 'Report Issue' or 'Request Refund'
- 4.Choose the reason for refund
- 5.Submit with any additional details
- 6.Refund processed in 3-4 business days
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